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Customer Service

Please list equipment number and reason for service

ex: Ricoh IM C4500-123 - Paper Jam

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Schedule a service call

Please fill out the form below to schedule a service call for your equipment. 


You can also click the chat icon in the bottom right corner for live help during business hours.


(631) 319-1620

100 Milbar Blvd, Farmingdale, NY 11735

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Toner & Supplies

General Inquiries

At Emerald Document Imaging we take great pride in the customer support we provide to our customers. For 8 consecutive years in a row we have been awarded the Ricoh Service Excellence Award. We understand how important your office technology is to you and your firm which is why we offer same day service and take all necessary measures to ensure the longevity of your machines. Emerald proudly represents Ricoh and Canon offering premium printers, copiers, scanners, and software. 

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